Good questions, clear answers
Know what
to expect.
Here are the details customers often ask about before requesting window cleaning.
What can I include in my window cleaning request?
Tell us whether you need interior or exterior windows, screens, frames, sills, tracks, storefront glass, or post-construction window cleaning. Select the areas that matter to you in the quote form. We’ll confirm the exact scope and price with you before scheduling.
Can I request exterior windows only?
Yes. Choose exterior windows in the quote form and mention any other areas you want considered. Interior and exterior work can be quoted together or separately.
Do you clean screens and window tracks?
You can request screen cleaning and frames, sills, or tracks. Let us know what needs attention so we can account for it in your quote.
What does post-construction cleaning cover?
We offer window and glass cleaning after construction or renovation. Describe the glass and any dust, adhesive, paint, or other residue when requesting a quote. We’ll assess the condition and confirm what can be cleaned safely. This is not general construction cleanup.
How is my price determined?
The price depends on the glass, property, access, condition, and the areas you want cleaned. Share your approximate window count, location, and any unusual details. We’ll review the scope and provide a quote for your job.
Do you work with storefronts or ongoing service?
We clean storefront and commercial glass. If you’re interested in regular service, mention your preferred frequency in the form and we can discuss options for your property.
Where do you work?
Horizon is based in Gilbert, Arizona, and serves Phoenix Valley addresses within about 20 miles. Include your city or area in the quote request so we can confirm availability for your address.
Are you insured?
Yes. Horizon Window Services is insured.
What if it rains after my cleaning?
If it rains within 48 hours after your cleaning, we'll come back and touch up your windows at no charge. Contact us so we can arrange the touch-up.
How should I prepare for a visit?
Tell us about gates, pets, parking, fragile items near windows, or hard-to-reach glass when we discuss the job. We’ll confirm any preparation or access needs before the appointment.
What happens after I submit the form?
Your request goes to Horizon. We’ll use your preferred contact method to clarify the details, provide a quote, and discuss scheduling. You can call or text 424-703-1290 if you’d rather talk directly.